Frequently Asked Questions (FAQ)

Have questions? Search through our FAQ or Contact Us on Telegram (@sky4ktv)

Phone & Tablet(All Brand) - Download The Sky4K V25 APK File. Grant The Permission Thrid Party APP (Unknown Resource).Back To The Installation Screen Install And It Done.You Can Start To Watch Your Favorite Video Now.
手机和平板电脑(所有品牌)- 下载 Sky4K V25 APK 文件。授予权限第三方应用程序(未知资源)。返回安装屏幕安装并完成。您现在可以开始观看您喜欢的视频。
TVBOX (MIBOX & MIBOXS & MISTICKS) - Download The Sky4K V25 APK File. Grant The Permission Thrid Party APP (Unknown Resource).Back To The Installation Screen Install And It Done.Intstall The ATV LUNCHER Or Slide Load.Afer That,Open Up And Start Watching Your Favorite Video Now.
电视盒子 (小米盒子 & 小米安卓棒) - 下载 Sky4K V25 APK 文件。授予权限第三方 APP(未知资源)。返回安装屏幕安装并完成。安装 ATV LUNCHER 或滑动加载。之后,打开并立即开始观看您最喜欢的视频。
TVBOX (TX6 &TX4 & TX BOX) - Download The Sky4K V25 APK File. Then,Install It Once It Done Installed.Install Parallel Space.Open Up And Now You Can Start Watching Your Favorite Video.
电视盒子 (TX6 &TX4 & TX BOX) - 下载 Sky4K V25 APK 文件。然后,安装完成后安装。安装并行空间(Parallel Space)。打开,现在您可以开始观看您喜欢的视频了。
TVBOX (ZIDOO & Others Brand) - Download The Sky4K V25 APK File. Grant The Permission Thrid Party APP (Unknown Resource).Back To The Installation Screen Install And It Done.Afer That,Open Up And Start Watching Your Favorite Video Now.
电视盒子 (ZIDOO & 其他品牌) - 下载 Sky4K V25 APK 文件。授予权限第三方应用程序(未知资源)。返回安装屏幕安装并完成。之后,打开并立即开始观看您喜欢的视频。
FireStick(Normal & 4K) - Download The Sky4K V25 APK File. Grant The Permission Thrid Party APP (Unknown Resource).Back To The Installation Screen Install And It Done.Afer That,Open Up And Start Watching Your Favorite Video Now.
FireStick(基础 & 4K) - 下载 Sky4K V25 APK 文件。授予权限第三方应用程序(未知资源)。返回安装屏幕安装并完成。之后,打开并立即开始观看您喜欢的视频。
Smart TV(Only That Support 3rd Party App) - Download The Sky4K V25 APK File And Save It In The Pendrive.Plug In And Install It.Once It Done Installed Open Up And Start Watching Your Favorite Video Now.
智能电视(仅支持第 3 方应用程序) - 下载 Sky4K V25 APK 文件并将其保存在 Pendrive 中。插入并安装它。安装完成后打开并立即开始观看您最喜欢的视频。
Android TV(All Brand) - Download The Sky4K V25 APK File. Grant The Permission Thrid Party APP (Unknown Resource).Back To The Installation Screen Install And It Done.Intstall The ATV LUNCHER Or Slide Load.Afer That,Open Up And Start Watching Your Favorite Video Now.
安卓电视 (所有品牌) - 下载 Sky4K V25 APK 文件。授予权限第三方 APP(未知资源)。返回安装屏幕安装并完成。安装 ATV LUNCHER 或滑动加载。之后,打开并立即开始观看您最喜欢的视频。
PC/Laptop(Android EMULATOR) - Download The Sky4K V25 APK File On Your PC/Laptop.Then, Install The Sky4K V25.Once It Done Installed Open Up And Start Watching Your Favorite Video Now.
PC/笔记本电脑(Android 模拟器) - 在您的 PC/笔记本电脑上下载 Sky4K V25 APK 文件。然后,安装 Sky4K V25。安装完成后打开并立即开始观看您喜欢的视频。
Car(Android EMULATOR & Android Tablet & Android Based) - Download The Sky4K V25 APK File On Your Pendrive Or Directly Download It On Your Device.Then, Install The Sky4K V25.Once It Done Installed Open Up And Start Watching Your Favorite Video Now.
汽车(Android 模拟器和 Android 平板电脑和基于 Android) - 在您的 Pendrive 上下载 Sky4K V25 APK 文件或直接在您的设备上下载它。然后,安装 Sky4K V25。安装完成后打开并立即开始观看您喜欢的视频。
Others (Android Based Device) - Download The Sky4K V25 APK File On Your Device.Then, Install The Sky4K V25.Once It Done Installed Open Up And Start Watching Your Favorite Video Now.
其他(基于 Android 的设备) - 在您的设备上下载 Sky4K V25 APK 文件。然后,安装 Sky4K V25。安装完成后打开并立即开始观看您喜欢的视频。

Sky4K V25 Is Always FREE. We Dont Have Any Re-Seller Or Any Shop Or Any BOX. No Need Any Payment. Install It And Watch For FREE (Lifetime).
Sky4K V25 始终免费。我们没有任何转售商或任何商店或任何盒子。无需任何付款。安装并免费观看(终身)。

Please Join Our Offcial Sky4K Telegram Group @sky4ktv To Feedback BUG Or Anything.
请加入我们的官方 Sky4K 电报组@sky4ktv 来反馈 BUG 或任何问题。

Phone/Tablet - Android 4 & 3GB RAM + 9MB/s Internet Speed.
手机/平板电脑 - Android 4 和 3GB RAM + 9MB/s 互联网速度。
TVBOX - Android 4 & 5GB RAM + 12MB/s Internet Speed.
电视盒子 - Android 4 和 5GB RAM + 12MB/s 互联网速度。
Others - Android 4 & 5GB RAM + 12MB/s - 27MB/s Internet Speed.
其他 - Android 4 和 5GB RAM + 12MB/s - 27MB/s 互联网速度。

Sorry, Temporary No. Because Of IOS Need IOS Developer Account To Publish And The IOS Developer Account Are Expensive ALso And Some Other Reason. But Anyway We Had Done The App Actually Just When Publish We Need The IOS Developer Account.
对不起,暂时没有,因为 IOS 需要 IOS 开发者帐户才能发布并且 IOS 开发者帐户价格昂贵以及其他一些原因。但无论如何,我们已经完成了应用程序,实际上在发布时我们需要 IOS 开发者帐户所有暂时无法发布。

If you forget or don't have access to your Sky4K username or password, you can create a new account for free. If you still can't sign in after following the steps above, contact Sky4K Customer Service for help.
如果您忘记或无法访问您的 Sky4K 用户名或密码,您可以免费创建一个新帐户。如果执行上述步骤后仍然无法登录,请联系 Sky4K 客服寻求帮助。

Here are our top recommendations for keeping your account and personal information safe.Which Is Use a username & password unique to Sky4K that you use for other websites or apps.You can update your password from your Account page in Sky4K.
以下是我们保护您的帐户和个人信息安全的主要建议。那就是,使用您用于其他网站或应用程序的 Sky4K 唯一的用户名和密码。您可以从 Sky4K 的帐户页面更新您的密码。

You may just register and an account in the registration page. It is FREE.To edit your Account Profiles please go to INFO > ACCOUNT MANAGEMENT in Sky4K.
您可以在注册页面中注册和一个帐户。这是免费的。若想要编辑您的帐户资料,请转到 Sky4K 中的 信息(Info > 帐户管理(Account Mangement)。

Yes, Sky4K Are In Englsih UI.
是的,Sky4K 有英文UI界面。

Yes, Why Not? You May Just Access Sky4K Anytime, Anywhere You Want.
是的,为什么不?您可以随时随地访问 Sky4K。

Are you on a TV? If yes, please download & install the Sky4K for TV.
你是想下载在电视上吗?如果是,请下载并安装 Sky4K for TV。
Are you on a Phone? If yes, please download & install the Sky4K for Phone.
你是想下载在手机上吗? 如果是,请下载并安装 Sky4K for Phone。
Are you on a Tablet? If yes, please download & install the Sky4K for Tablet.
你是想下载在平板电脑上吗?如果是,请下载并安装 Sky4K for Tablet。
Are you on a TV BOX? If yes, please download & install the Sky4K for TV BOX.
你是想下载在电视盒上吗?如果是,请下载并安装 Sky4K for TV BOX。
Are you on a PC/Laptop/Car (Android EMULATOR)? If yes, please download & install the Sky4K for PC/Laptop/Car (Android EMULATOR).
你是想下载在PC/笔记本电脑/汽车(Android 模拟器)上吗?如果是,请下载并安装适用于 PC/笔记本电脑/汽车的 Sky4K(Android 模拟器)。
How is your internet connection? If your internet connection is unstable then your download performance may be affected.
您的互联网连接情况如何?如果您的互联网连接不稳定,那么您的下载性能可能会受到影响。

Install ATV LUNCHER, Open Up ATV LUNCHER And You Will See That.
安装 ATV LUNCHER,打开 ATV LUNCHER 你会看到的。
ATV LUNCHER : Download 下载

【Central Standard Time BJT 北京标准时间 (GMT +8)】 :
(Monday-Friday 10.00am-9.00pm)
(Saturday - Sunday 10.00am-8.00pm)
(Public Holiday / Holiday 10.30am-8.00pm)

Malaysia, Singapore, United State, United Kingdom, Germany, Indonesia, India, Thailand, China, Taiwan(China), Hong Kong(China), Canada, Philippines,South Africa (BETA), Russia, Austria, France, Brazil
马来西亚、新加坡、美国、英国、德国、印度尼西亚、印度、泰国、中国、台湾(中国)、香港(中国)、加拿大、菲律宾、南非(BETA)、俄罗斯、奥地利、法国、巴西

- Device Hardware Is Old
- 设备硬件旧
- The Carrier ISP You Are Using
- 您所使用的运营商ISP问题
- You Are Far Away From The CDN Acceleration Node Or Your Network Latency Is High
- 您离 CDN 加速节点较远或您网络延迟较高
- 确保您的网速最低9MB/s 至 25MB/s 之间
- Make Sure Your Internet Speed Is Minimum Between 9MB/s - 25MB/s
- The Video Quality In The Software Is Too High, The Software Videos Are All In HD, FHD [480P (only 8%), 720P (only 40%), 1080P (only 50%)], 4K+8K (2%)
- 软件内视频画质太高,软件视频都以 HD, FHD [480P(只占8%),720P(只占40%),1080P(只占50%)],4K+8K(占2%)

After We Had Tested, Only TX Model TV Box Had This Problem. To Fix This Problem,Please Install Parallel Space And Use Sky4K.
经过我们测试,只有TX型号的电视盒有这个问题。请安装并Parallel Space ;并使用 Sky4K。

You Can Click https://sky4k.top/status/ To View The System Running Status
您可以点击 https://sky4k.top/status/ 来查看系统运行状态

Blog Content Is Shared And Areated By Sky4K Administrators, Including Daily Lifestle(About Themself), Our Sky4K Software Update Info, Announcements And Other High-quality Content. You Can Click https://sky4k.top/blog/ To Read Our Blog!
博客内容是由管理员分享及创作,包括日常,软件更新通告,科技咨询等优质内容。您可以点击 https://sky4k.top/blog/ 来阅读我们的博客吧!

Total Number Of Users|总用户数量截至 (25/1/2022)-172, 919 Users
Daily Active Users|每日活跃用户-89, 512 ~ 97, 982 Users

Since The Old Website sky4k.ga Was Stolen, We Have Switched To A New Nne In November 2021 Which Is sky4k.top
由于旧网址 sky4k.ga 被盗,我们已在2021年11月时候已经转为为新的网址那就是 sky4k.top

The New Site sky4k.top We Had Made A Big Changes And Also New UI And New Features, Example : System status, Blog, FAQ.
新站点 sky4k.top 我们进行了重大更改以及新的 UI 和新功能,例如:系统状态、博客、常见问题解答。

You Dont Need A VPN Or Anythings Like SSR, VMESS To Acess The App,But We Prefer You To Use It If You Can.
您不需要 VPN 或任何诸如 SSR、VMESS 之类的东西来访问该应用程序,但如果可以的话,我们更希望您使用它。

We Used CDN Acceleration, It Makes All The Images And Video Load Faster Than Before V15. We Had 720 CDN Line. Automatically Select The Nearest, Fastest And Best CDN Node For You.
我们使用了 CDN 加速,它使所有图像和视频的加载速度比 V15 之前更快。我们有 720 条 CDN 线路。自动选择离您最近,最快最优质的 CDN 节点为您加速!

Under Certain Circumstances, Except For Special Announcements On Public Holidays, No Customer Service Is Provided. Usually Only Chinese New Year Without Customer Service Like This Year From 25th January To 8th February. Of Course, It Can't Be Said That There Is No Response At All. It's Just 20 Minutes To A Day Later Than Usual.
在特定情况下,除了特别公布公共假期不提供客服。通常只有华人新年才没有客服就像今年一样 1月25日至2月8日。当然,不能说完全没有只是比起平时迟回复20分钟至1天。

Under Certain Circumstances, Except For Special Announcements On Public Holidays, No Customer Service Is Provided. Usually Only Chinese New Year Without Customer Service Like This Year From 25th January To 8th February. Of Course, It Can't Be Said That There Is No Response At All. It's Just 20 Minutes To A Day Later Than Usual.
在特定情况下,除了特别公布公共假期不提供客服。通常只有华人新年才没有客服就像今年一样 1月25日至2月8日。当然,不能说完全没有只是比起平时迟回复20分钟至1天。

It Has Been 8 Years Since Sky4k 2014 (2022), And It Has Remained Free Forever (Alwaysfree) Since The Beginning. The Purpose Of The Software Was To Break The Monopoly Of Paid Software And Paid Subscriptions; And To Give Users A New Choice.
Sky4K 2014年至今(2022)已经8年了,从始至今依然保持永久免费 (AlwaysFREE)。软件成立的目的是打破付费软件,付费订阅的垄断; 并且给与用户新的一种选择。

Sky4K Users Are Mainly From Asia, Accounting For 67%, And Europe Accounting For 33%
天空4K 用户大多来自亚洲,占了67%,欧洲为33%

No, You Need To Update To The Latest Version. Otherwise You Won't Be Able To Use Sky 4K
不行,您需更新到最新版本。否则将无法使用 天空4K

No Permission Required, We Respect User Privacy
无需任何权限,我们尊重用户隐私